Legal

Terms of Service

Last updated: August 11, 2026

These Terms of Service (the "Terms") govern access to and use of the websites, APIs, dashboards, CLI tools, documentation, software, support, and related services provided by Reframe AI, Inc. ("Rye", "we", "our", or "us").

By accessing or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the company or organization you represent. If you use the Service under a separate signed agreement or order form, that agreement controls where it conflicts with these Terms.

1. Accounts and eligibility

  • You must provide accurate account, workspace, billing, and contact information and keep it current.
  • You are responsible for all activity under your account, API keys, credentials, device identities, proxy configurations, and integrations.
  • You must promptly notify Rye of any unauthorized account access, suspected credential compromise, or device identity misuse.
  • You may not transfer your account or API credentials to another party without our permission.

2. The Service

Rye provides an LLM security platform that supervises AI coding agents from outside the agent runtime. The Service enables teams to enforce workspace policy on model traffic, detect and redact sensitive data before it leaves the developer workstation, authenticate and revoke device identities, and record audit trails of AI agent activity.

The Service may include beta features, previews, test environments, and third-party integrations. These may change, be limited, or be discontinued at any time.

3. Customer responsibilities

  • You are responsible for your applications, prompts, agents, policy configurations, workspace settings, and the security of the environments in which you deploy the Service.
  • You must comply with applicable privacy, data protection, export, sanctions, security, and platform laws and rules, including those governing the use of AI systems in your jurisdiction.
  • You must obtain all necessary rights, consents, and authorizations before routing personal data, source code, credentials, or other sensitive materials through the Service.
  • You must not configure the Service in a way that bypasses, defeats, or undermines lawful security controls of third-party systems.
  • You are responsible for validating that your policy configuration is appropriate for your organization's security requirements and risk tolerance.

4. AI model providers and third parties

Rye proxies and supervises traffic to upstream AI model providers such as Anthropic and OpenAI. Rye is not responsible for the outputs, availability, data handling practices, or terms of those providers. Your use of upstream AI providers is subject to their own terms and policies.

Third-party tools, integrations, identity providers, and infrastructure services may have their own terms, fees, restrictions, and availability. Rye is not responsible for third-party service failures, changes in their APIs, or their handling of data except as expressly agreed in writing.

5. Fees and payment

  • Fees, usage limits, payment terms, and billing cycles are described in the applicable plan, order form, dashboard, or invoice.
  • You authorize Rye and its payment processors to charge applicable fees, taxes, overages, and other amounts due.
  • Fees are non-refundable except as required by law or expressly stated in a separate agreement.
  • Rye may suspend access for overdue amounts, payment failure, excessive risk, or suspected abuse.

6. Restrictions and acceptable use

You must comply with our Acceptable Use Policy. You may not misuse the Service, interfere with Rye systems, bypass rate limits or policy controls, access data without authorization, attempt to circumvent security supervision, or use Rye to facilitate prohibited activity.

7. Customer data and privacy

You retain rights in data you submit to the Service. You grant Rye the rights needed to host, process, transmit, analyze, and use that data to provide, secure, support, and improve the Service.

You are responsible for having all rights, notices, consents, and legal bases necessary to provide data to Rye, including source code, model prompts, audit context, and any personal data routed through the proxy. Rye processes personal information as described in our Privacy Policy and applicable customer agreements.

8. Security

  • You must protect API keys, access tokens, device identity credentials, passwords, and other credentials.
  • You may not share production credentials in public repositories, prompts, client-side code, or logs exposed to unauthorized parties.
  • You must use commercially reasonable safeguards for applications, workstations, and agent environments that interact with the Service.
  • Rye may throttle, suspend, or block requests to protect the Service, customers, or third parties.

9. Intellectual property

Rye and its licensors retain all rights in the Service, including software, documentation, designs, APIs, policy engines, security models, workflows, trademarks, and other technology. Except for the limited rights expressly granted, no rights are transferred to you.

If you provide feedback, suggestions, or ideas, Rye may use them without restriction or obligation to you.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Rye disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.

Rye does not guarantee that policy controls will detect or block all sensitive data, security threats, or policy violations. Security supervision is one layer of defense and does not eliminate all risk associated with AI coding agents.

11. Limitation of liability

To the fullest extent permitted by law, Rye will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities.

Except for amounts that cannot be limited by law or a separate written agreement, Rye's total liability for claims arising out of or related to the Service will not exceed the amounts paid by you to Rye for the Service during the twelve months before the event giving rise to the claim.

12. Indemnification

You will defend, indemnify, and hold harmless Rye and its affiliates, directors, officers, employees, and agents from claims, damages, liabilities, losses, and expenses arising from your applications, agents, policy configurations, customer data, violation of these Terms, violation of law, or infringement of third-party rights.

13. Suspension and termination

We may suspend or terminate access to the Service if you violate these Terms, create security or compliance risk, fail to pay fees, or use the Service in a way that could harm Rye, customers, or third parties.

You may stop using the Service at any time. Certain provisions survive termination, including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, indemnity, and dispute provisions.

14. Changes

We may update these Terms from time to time. If changes are material, we will provide notice through the Service or another reasonable method. Continued use of the Service after changes become effective means you accept the updated Terms.

15. Contact

Questions about these Terms may be sent to legal@rye.com.